Billing & account
4 articles
Understanding your Rivervo invoice.
What each line item means, why prorated charges look funny, and where to download invoices for your accountant.
3 min
Upgrading your hosting plan without downtime
Move from Stream to Current, Rapids, or Delta with zero downtime. Covers prorated billing and what happens to your data.
3 min
Updating your payment method.
Add, change, or remove cards in your Rivervo account. Plus how the saved card system works behind the scenes.
3 min
Refund policy and how to request one.
30-day money-back on hosting, prorated refunds on annual upgrades, and what we don't refund. Plus how to actually request the refund.
3 min
Still stuck?
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